Moen is not a local company but I am totally impressed with their service. I have previously mentioned in this blog that they had replaced a shower head for me at their expense in the past. They did this even though it was not the product's fault, but rather a result of hard water deposits building up on inside of the shower head,
Anyway, it has been about 5 years since that happened and due to my extremely hard water the replacement head was not working like it should. I just called their 800# and they shipped me out a new replacement free of charge with no questions asked. I wish other companies were so eager to please.